Terms of Service
Last updated: September 19, 2026
1. Provider
Sitein72 is operated by Amortoae Petru PFA, CUI 52361814, Reg. Com. F20/2503/0447007, based in Sibiu, Romania. Contact: support@sitein72.com.
2. The Sitein72 service
The base service is a productized WordPress website build with up to five presentation pages. Basic legal starter pages described in the order are additional and do not count toward the five-page limit. The website is built in WordPress and Elementor. The recurring plan provides hosting for the Sitein72-built website, backups, one scheduled technical maintenance session per month and email-only support.
3. Async-only workflow
The base package does not include phone calls, video meetings, workshops or live training. The client must provide the information required to build the site through the onboarding process and communicate through the designated written channels.
4. Onboarding and delivery target
The first-draft target is three business days after both payment and a complete onboarding have been received. It is a target for the first reviewable version, not a promise that the website will be live within three calendar days. Client delays, missing material, domain/DNS issues, third-party outages or scope changes can affect the launch date.
5. Scope
The base package does not include ecommerce, complex booking systems, customer accounts, bespoke web applications, multilingual implementation, custom integrations, ongoing content changes or redesign work. Additional work is quoted separately before it is performed.
6. Content and AI-assisted drafting
Sitein72 may use AI-assisted tools to draft website copy from the facts supplied by the client. Sitein72 will not intentionally invent testimonials, certifications, results or other business claims. The client must verify and approve factual claims, pricing, services, legal names and other business-specific content before publication.
7. Legal starter pages
Where included, privacy, cookie and basic website-terms pages are starter templates completed using information supplied by the client and the features implemented on the website. They are not legal advice, legal analysis or a guarantee of compliance with every law that applies to the client. The client is responsible for providing accurate information, reviewing the text, obtaining independent legal advice when appropriate, requesting necessary adaptations and approving the final version. The client may provide its own legal text instead. Choosing to keep a starter text unchanged does not constitute a compliance opinion from Sitein72. The monthly plan does not include monitoring legal changes or ongoing legal-text updates.
8. Revision included with the build
The base build includes one consolidated round of reasonable minor corrections inside the approved brief. New pages, a new visual direction, new functionality or substantial new content are outside that included revision.
9. Domain
The client purchases, owns and renews its domain. Sitein72 may provide DNS values and connection instructions but is not responsible for the client's registrar account, renewal fees, loss of a domain caused by the client's failure to renew it, or pre-existing DNS/email configuration not disclosed during onboarding.
10. Hosting, backups and technical maintenance
Hosting remains available while the recurring subscription is active. Backups are provided according to the active hosting configuration and are a recovery measure, not an absolute guarantee against all data loss. Technical maintenance normally occurs once per month and can include WordPress, Elementor, theme and standard-plugin updates where appropriate. Sitein72 may apply a critical security update outside the normal monthly window when reasonably necessary.
11. Support
Base support is available by email only. The target for the first response is within three business days. This is not a guaranteed resolution time. Support does not include phone assistance, device-level email configuration, continuous monitoring by a human, new development work or content/design changes.
12. Business email
One business-email mailbox is included for the first 12 months from activation while the hosting subscription remains active. After that period, continuation is optional and subject to a separate renewal price disclosed before purchase. The client is responsible for exporting messages before termination if it does not renew the mailbox.
13. Fees and recurring billing
The base order consists of a $99 one-time build fee and a $25 recurring monthly hosting/technical-care fee. Unless the checkout states otherwise, the first payment is $124 and the recurring plan then renews at $25 per month until cancelled. Applicable taxes may be added. Payments are processed by the payment provider shown at checkout.
14. Cancellation and migration
The client may cancel the recurring service through the billing process provided in the client portal. Cancellation is effective at the end of the paid billing period unless mandatory law requires otherwise. Before service data is deleted, the client may request an export during the retention period stated in the Refund & Cancellation Policy. Third-party or agency-wide licenses supplied by Sitein72 may not transfer and may need to be replaced after migration.
15. Client changes and third parties
Sitein72 is not responsible for failures caused by unsupported plugins, code, content or configuration introduced by the client or another provider after delivery. Work needed to diagnose or repair such changes may be quoted separately.
16. Acceptable use
The hosted site must comply with the Acceptable Use Policy and applicable law. Sitein72 may suspend service when reasonably necessary to address abuse, security threats, illegal content or a material breach, subject to applicable law and notice where practical.
17. Intellectual property
After payment, the client may use the website content and design created specifically for the project, subject to third-party licenses and any reusable Sitein72 systems, templates or agency licenses. Client-supplied material remains the client's responsibility. Any portfolio use should be handled through separate permission where required.
18. No guaranteed commercial result
Sitein72 does not guarantee search rankings, traffic, leads, sales or other business outcomes.
19. Mandatory rights
Nothing in these Terms excludes obligations, remedies or liabilities that cannot lawfully be excluded. If the client is a consumer and mandatory consumer-protection rules apply, those rules prevail over conflicting provisions.
20. Changes
Material changes to these Terms will be published with an updated date. Changes affecting an active paid service will be communicated where required by law or the nature of the change.